Shipping policy
<p>SHIPPING POLICY</p><p> </p><p>At Varelle, every order is custom-made and printed in the United States. Here is what to expect from order to delivery.</p><p> </p><p>SHIPPING ORIGIN</p><p> </p><p>All orders are printed, packed, and shipped from our US fulfillment partner:</p><p>Varelle c/o Dreamship</p><p>5758 Geary Blvd #162</p><p>San Francisco, CA 94121</p><p>United States</p><p> </p><p>PRODUCTION TIME</p><p> </p><p>We print and finish each item just for you after you order. Production takes 3 to 5 business days for standard items, and up to 7 business days during peak holiday seasons.</p><p> </p><p>SHIPPING TIME (after production)</p><p> </p><p>United States:</p><ul><li>Standard shipping: 3 to 7 business days ($5.99)</li><li>- Free shipping on orders $75 or more</li></ul><p>We currently ship only within the United States. International shipping is coming soon — join our newsletter to be notified.</p><p> </p><p>TOTAL DELIVERY ESTIMATE</p><p> </p><p>Most US orders arrive within 6 to 12 business days from the order date. You will receive an email with tracking the moment your order ships.</p><p> </p><p>ORDER TRACKING</p><p> </p><p>Once shipped, you will get a confirmation email with a tracking link. Tracking updates may take 24 to 48 hours to appear after dispatch.</p><p> </p><p>DELAYS & ISSUES</p><p> </p><p>If your tracking has not moved in over 7 days, or your order is past the delivery estimate by more than 5 days, contact us through our Contact page with your order number. We will investigate with the carrier and resolve quickly.</p><p> </p><p>LOST PACKAGES</p><p> </p><p>If a carrier confirms your package is lost in transit, we will send a free replacement at no cost to you. Reach us within 30 days of the ship date.</p><p> </p><p>WRONG ADDRESS</p><p> </p><p>We ship to the address you provide at checkout. If you entered a wrong address, contact us within 6 hours of ordering — once production starts, address changes may not be possible. Packages returned due to undeliverable address can be re-shipped at customer's expense.</p><p> </p><p>QUESTIONS?</p><p> </p><p>Reach us at our Contact page — we respond within 24 business hours.</p>